How to Sign-up for MYJCHCare Patient Portal and Online Bill Pay

How to Sign-up for MYJCHCare Patient Portal and Online Bill Pay

Monday, October 24, 2016

MYJCHCare Patient Portal

To enhance communication with your provider, support your care between visits and improve your health care outcomes, Jay County Hospital is now providing you access to your personal health information through an online patient portal. A patient portal is a secure website that gives you 24-hour access to personal health information from anywhere with an internet connection.

Using a secure username and password, you can view health information such as: recent doctor visits, discharge summaries, medications, immunizations, lab results, update contact information, and view educational materials.

To enroll in this new feature, you must have a valid email address and medical record number. Your medical record number can be found on a JCH bill or by visiting the Health Information Management office at JCH. To sign-up for the MYJCHCare Patient Portal, call 260-726-1999.

Upgraded Online Bill Pay

Patients are now able to enroll in our new online bill pay through the hospital website at In addition, they can also opt out of paper statements if they wish. 

To do this:

  1. Go to Jay County Hospital Website
  2. Click on “Pay Bill Online”
  3. Click on “Enroll Now”
  4. Agree to the “Terms and Conditions”
  5. Have your Medical Record Number (M#), which is on top of the new statements
  6. Your zip code
  7. Click on “Enroll” and follow the prompts

If you have questions or need assistance with the new online bill pay feature, you may contact the Billing Services Department at 260-726-7131 ext. 1706.